Got questions? We’ve got answers!

Here are some of the most frequently asked questions.If you can’t find what you’re looking for, feel free to contact us directly.

Is Legal Suite a Knowledge Management software?

Legal Suite is a true business knowledge database designed to preserve and enhance your organization’s collective memory.It provides comprehensive case descriptions and secure storage for electronic documents, maintains full case histories (including audit trails) with the ability to retrieve information as of a specific date, and features powerful multi-criteria and full-text search tools.You can also create fully customizable dashboards and statistical reports with ease.

Is the software configurable?

Yes, the software is highly configurable to reflect your company’s specific needs — whether related to your business area or organizational structure. A functional administrator profile can manage reference data, rename case fields, and even add new fields and tabs through the self-administration feature.

What return on investment (ROI) can we expect from using Legal Suite solutions?

When it comes to return on investment (ROI), Legal Suite solutions deliver measurable gains in productivity, enhanced traceability, optimized time management, and effective oversight of your department’s performance. They also help you manage and mitigate risk through better control of information.

How does your solution integrate with my antivirus?

Legal Suite solutions are designed to work seamlessly in environments where applications and data files are regularly scanned by antivirus software such as McAfee VirusScan (AVS) or Symantec AntiVirus EEv10. The solutions do not interfere with the scanning process and are fully compatible with such environments.

Are there any prerequisites to consider for installation on my workstation?

The Legal Suite and Legal Business Act® software solutions are designed to operate in an N-Tier environment, allowing deployment through thin clients that access the application via a standard web browser.

Are there any restrictions and constraints on the number of files to be uploaded?

Legal Suite's system does not impose any limit to the number of record collection that can be created in the application / database, nor does it limit the size of those records, data fields or terminology.

How does one user authenticate himself/herself?

A user's authentication can be done within the application itself, or through an LDAP server. If an LDAP server is used, the connection can be established with a service account or an anonymous account.Single-sign-on (SSO) can be implemented using the HTTP headers or using an SSO server. User rights are managed within the application.

Does Legal Suite integrate with e-mail system?

Legal Suite uses an external SMTP server to send all notifications, alarms and workflows to your inbox, whether Microsoft Outlook, Lotus, etc.

I am looking for a reporting system. What can Legal Suite do for me?

Legal Suite software offers a real-time reporting system. Each module allows users to easily:

  • Build and manage custom ad-hoc reports
  • Print predefined recurrent reports

Moreover, we also offer an audit trail function that allows users to globally report on all the modules that have been selected by the legal department. These Key Performance Indicators can help you set clear benchmarks and enable you to measure and communicate your value and productivity to your clients.

"Created by in-house lawyers, specifically for Legal Departments." What does it mean ?

Our founder, a former General Counsel, recognized that legal departments lacked tools specifically designed for their work. From day one, Legal Suite’s modules and tools have been developed collaboratively by in-house counsel and technical engineers to meet the real needs of legal teams.

How can I convert my existing data into Legal Suite's software?

To ensure protection of your in-house legal and administrative memory while avoiding any waste of time caused by data re-entry, Legal Suite offers its experience and expertise in data conversion.Subject to compatibility with our database framework, Legal Suite offers data conversion services, often essential to save large volumes of past and current files and which manual entry would be too costly or time-consuming for our clients. Through development of a conversion function, all or part of your data source would be converted into Legal Suite's target data.

Are you able to integrate with Sharepoint

Legal Suite software interfaces with most ERPs and databases available (SAP®, Oracle®, SharePoint®, Documentum®, etc.). Whether to exchange data via flat files, batch treatment, or web services, the flow of data is assured by Legal Suite (whether in import or export mode). Moreover, the integration with SharePoint enables users to access all of the documents stored in SharePoint without any difficulty: search engine, read-only access, modification access, document filing tree, etc.

Is Legal Suite an Electronic Document Management (EDM) solution?

Legal Suite includes comprehensive Electronic Document Management (EDM) features, such as document creation from a clause library, full-text search within document content, version control, validation workflows, and seamless integration with word processing tools like Microsoft Word and OpenOffice.

How does your maintenance service work?

Legal Suite provides dedicated corrective and upgrade maintenance services for clients who hold an annual maintenance contract. This service supports our solution from the moment it is deployed.

Our corrective maintenance includes access to a customer request management tool and telephone assistance (non-premium rate number: +33 1 41 38 97 41). The Legal Suite technical support team is available to ensure the availability, reliability, and long-term performance of your application.

Do you provide documentation for our IT department?

To facilitate administration and understanding of your database structure, we provide comprehensive technical documentation. First, the installation manual guides the system administrator step by step through the software installation and configuration process. Second, Legal Suite extracts the data model dictionary related to your database and provides it to your administrator, giving them quick and easy access to essential information about tables and fields.

How do Legal Suite solutions handle security?

Legal Suite software is capable of encrypting communications and data exchanges between its applications and other systems, including compliance with GO-IT standards. The system also secures data entry, ensuring that the integrity of all data types is verified directly in the browser. This validation guarantees correct insertion into the database.

For auditing, two types of logs are available to the client:

  1. System logs: In addition to the application server log, Legal Suite provides configurable additional logs, managed by the system administrator (available levels: error, debug, information). These logs record system events such as database queries, application startups and shutdowns, and more.
  2. Audit logs: Accessible via the Legal Suite administration interface, these logs track all user actions within the application.

Maintaining the protection of Legal Suite programs and data integrity requires your IT department to implement and update security tools, resources, and procedures appropriate for your information system. To secure Intranet access, we recommend that your IT department enforce proper security protocols. Additionally, regular backups should be scheduled and maintained by your IT team.

Where are the files stored?

Files are stored on a secure file server, with the service account used to access the folder. There are no restrictions on the type of documents that can be uploaded and shared within the system. Whenever available in a module, the “Attached Documents” tab allows users to share and access previously uploaded files.

Data is stored according to your current location. We work with trusted partners around the world to ensure your data is hosted locally, in compliance with regional regulations.

Is the software installed online or on an internal server?

Legal Suite software is a multi-platform Intranet and Internet application. Depending on your internal security procedures, you can elect to have it installed on your server or as a hosted solution (SaaS mode).

Will the software save time in managing my caseload?

Absolutely! Not only will you be more organized but you will also be more efficient as Legal Suite software will help you streamline your workload and collaborative processes.

Is Legal Suite available in foreign languages?

Yes, the software is available in English, French and Spanish. We also provide other optional application languages.

Is the program easy to learn and to use?

Definitely! Legal Suite 3.0 features improved user experience (UX) and enhanced configuration capabilities. The software has been designed and developed by in-house counsel who understand that technology should never hinder productivity. Information management flows seamlessly.

Additionally, upon implementation, we provide effective on-site or remote training, along with comprehensive user manuals to ensure your team can get the most out of the solution.

We are a small legal team. Are your solutions suitable for our needs?

Absolutely! We work with legal departments of all sizes and locations. Our software adapts to departments of any size — even teams with just 1 to 5 people. It is also available in SaaS (Software as a Service) mode.

Can I purchase only the modules relevant to the areas of law I practice?

Legal Suite is a customizable system: each legal department can select only the modules or applications necessary for its activities. Each module is built on a common core of features, including case management (viewing or editing), data extraction, report generation, search engine, alert system, and many more.

You can choose to include as many modules as there are areas of law you handle (for example, litigation management, intellectual property, or contract management). Thanks to the shared core, called the Legal Suite engine, the selected modules can communicate seamlessly with each other.

Can Legal Suite software integrate with existing technology?

Legal Suite is designed to operate in a multiplatform Intranet/Extranet environment using a web-based architecture with thin clients and compliant with J2EE standards. Its modern, proven Java J2EE technology makes it easy to integrate seamlessly into our clients’ IT infrastructure.

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